Joining the Nutchel team

Wood stick

A beautiful adventure is waiting for you!

Founded in 2018, Nutchel is offering unique experiences and unforgettable memories to our guests in our Cosy Cabins.

In joining the Nutchel team, you get the chance to do the kind of work that adds up to something meaningful, something bigger.

OUR PHILOSOPHY
Dandelion

Our corporate values

2 colleagues from Nutchel Alsace after gathering mushrooms

Authenticity

We love nature and we are authentic people. We wish to cultivate simplicity and authenticity in people's heart.
Part of the Nutchel team on the top of the Donon mountain

Out-of-the-box thinking

We work on being creative and making bold decisions on daily basis.
The CFO of Nutchel working on the landscaping of a new forest village

Doing

We are problem-lovers and solution-makers. We see issues as opportunities to improve and reinvent the way we do things.
Alsace director serving food during a seminar

Caring

We care for each other, for our guests, for our environment. Caring allows us to grow as a better team.
2 receptionnists at Nutchel Alsace

Team spirit

We take the time to be a support for each other, we put the needs of the team before our own.

Our current job offers

Choose your preferred location on discover our current offers!
If you are enthusiastic and think you are a good fit, send us your resume and cover letter at jobs@nutchel.lu.
And if you did not find your dream offer, don't worry : we also accept applications on spec!  

Job offers - Headquarters in Luxembourg

Customer Happiness officer

As part of the marketing & sales team, you are the first and last contact point of our guests. You play a key role in the success of the Nutchel experience!

 

Your missions

  • Secure a high-level satisfaction by being the contact person for customers via email and telephone
  • Work with hospitality teams to ensure a smooth client experience and a peaceful HQ-site daily collaboration
  • Manage complaints and refunds
  • Support the sales and upsell
  • Create and maintain excellent relationships with team members and guests

Your profile

  • You have minimum of 2-years’ experience working in Customer Service
  • You have fluent oral and written skills in Dutch, French, and English. German is considered a plus
  • You have excellent communication skills (both oral and written), as well excellent listening skills
  • You master Office 365, and have experience a PMS (property management system) or a booking system

 

Your soft skills

  • You have a feeling for customer satisfaction with a problem-solving mentality and a great care to details
  • You are result-oriented and have reporting experience
  • You are autonomous, well organized and a real team player

What we offer

  • A part-time contract as a permanent employee with a start date from July 1st on
  • An international, enthusiastic, enterprising and customer-oriented team
  • The possibility of partial remote working
  • Extra-legal benefits
  • Vacation benefits on our forest villages
Junior legal officer

It's essential! You are the legal elf for the General Management of the Group, Team Leads, and Site Managers, guiding them through legal analysis in decision-making.

Your missions

  • Ensure legal prevention through analysis of existing contracts and those to be signed from partners of all kinds (goods and/or services providers, financial services, insurance, IT, construction contractors, townships and institutions, etc.)
  • Draft contracts issued by Nutchel, especially employment and commercial contracts
  • Prepare of case files in the event of litigation risk, including basic legislative and jurisprudential references
  • Be a legal support to decision-making for the leaders of different entities (Luxembourg, France, and Belgium)
  • Research and/or monitore legislation (on request) in European, Belgian, French, and/or Luxembourgish law in areas of law that regularly concern us: contract law, commercial law, social law, labor law, social security law, urban planning and environmental law, company law, administrative law, consumer protection, intellectual property, real estate law, European law, and private international law
  • Be a point of contact for specialized lawyers to whom you may turn, if necessary, for their expertise in one of the previously mentioned areas according to national and/or local law

Your profile

  • You hold a master's degree in law. An additional master's degree, specific training, or internship in one of the previously mentioned legal domains is a plus
  • You speak French and English. Dutch and/or German is a plus
  • You master legal research tools and the Office suite
  • You have excellent writing skills
  • A first experience in a company, even as an internship, is a plus

Your soft skills

  • Tireless desire to learn, you enjoy discovery
  • Out-of-the-box thinking, precision, analytics, and rigour
  • Problem-solving mentality, proactivity, and be a solution-maker
  • Respectfulof the people around you and your environment
  • Collaboration, interaction, and communication

 

What we offer

  • Permanent part-time position with possible evolution to full-time (or 4/5)
  • Very flexible hours with the possibility of working remotely
  • A highly varied job rich in training experiences
  • Extra-legal benefits
  • Vacation benefits on our domains
  • A motivated and enthusiastic team that shares our values!
Marketing intern

You are the "Swiss army knife" of the marketing & sales team and therefore play a key part in the success of the team work!

Your missions:

  • Manage the B2B strategy and execution, including lead generation (through referrals, LinkedIn, distribution channels), sell MICE stays and liaise with the operations for the overall success of the B2B product
  • Support the product success: help the product manager and forest village managers in the implementation of the on-site run animations, communication and upsell
  • Support the marketing team in various ways: copywriting of SEO-optimized blogs, social media inputs, strategic recommendations, translation, customer support...

Your profile:

  • You’re digital-savvy, a creative soul and passioned about the tourism and event industry
  • You are result-oriented and have a feeling for sales with great communication skills and attention to details
  • You’re digital-savvy, a creative soul and passioned about the tourism and event industry
  • You have skills in project management and a practicla and operation-driven mindset
  • You are a native French- speaker, and are fluent in English. Dutch and/or German is a plus
  • You have experience with Office 365 and Canva

Your soft skills:

  • You are curious and willing to listen, learn and implement what has been learnt, both in hard and soft skills
  • You are a team player and are agile, showing creativity to meet your goals
  • You are organized and rigorous, with a project management mindset

What we offer:

  • A 6-month internship or 1-year alternance from September 2024 on, with the possibility of conversion into a permanent contract from
  • Salary compensation
  • An international, enthusiatic and enterprising team
  • Occasional stays on our forest villages in Belgium and in France

Job offers - Alsace

Receptionist

Your missions

  • Welcoming guests during check-in/out days as well as managing them during their stay
  • Providing guidance and information to the guests
  • Managing experiential services and participating in their preparation (food baskets, saunas , bicycles...)
  • Crisis-solving and of guest dissatisfaction by identifying and implementing on-site solutions
  • Handling the on-call telephone outside of opening hours (in turns with other teammates)

Your profile

  • You have at least 2 years of management experience in the hospitality industry and in managing a sales center.
  • You are familiar with property management systems and hospitality techniques
  • Being proactive, having a sense of “urgency”, a problem-solving mindset, commercial acumen and interpersonal skills. These are all assets to succeed in this position, in addition to your strong interest in nature and eco-tourism .
  • In addition to English, you speak French or German. Dutch is a plus.

Your soft skills

  • You are customer-oriented
  • You are versatile
  • Organization is second nature to you
  • You have great interpersonal skills and good listening skills

What we offer

  • An international and enthusiastic team, proactive and customer-oriented
  • A pleasant working atmosphere in a new forest village, in a region where nature is at a central place
  • A full time contract with an as soon as possible start date
  • On-site accommodation is possible

Job offers - Les Ardennes

We don't have an open position for this location at the moment.
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Secured transaction
Friendly customer service
Human contact guaranteed
Free modification available
Modification possible up to 8 days before arrival
Comfort at all times
Comfortable housing
All-year experience
Open all year long
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